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Privacy Policy

Frequently asked questions

Here are some common questions about our company.

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

You can reach our customer support team by emailing info@rgk-consulting.com, calling +201122690757, or using the live chat on our Whatsapp. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

RGK Consulting is committed to maintaining clear and transparent terms for the professional services offered through its website.


1. Cancellation Before Commencement of Service

A Client may cancel a purchased service and request a refund at any time before RGK Consulting commences the professional work associated with that service. In such cases, the professional fees paid will be refundable, less any costs, expenses, or third-party charges already incurred in connection with the engagement.

2. Cancellation After Commencement of Service

Once RGK Consulting has commenced professional work, the fees attributable to services already rendered shall be non-refundable. For the purposes of this policy, a service is considered to have commenced once any substantive professional work has been undertaken, including consultations, review or preparation of documents, financial or tax analysis, preparation of studies or reports, or the submission or processing of documents with governmental or other relevant authorities.

3. Governmental Fees and Out-of-Pocket Expenses

Governmental fees, taxes, statutory charges, third-party fees, and other out-of-pocket expenses incurred on behalf of the Client are not considered part of RGK Consulting’s professional fees and are non-refundable once incurred or paid. Any such amounts incurred prior to cancellation will be deducted from the amount otherwise eligible for refund.

4. Services Not Provided by RGK Consulting

If RGK Consulting is unable to provide a purchased service, the Client will be entitled to a full refund of any professional fees paid in respect of the services not rendered.

5. Refund Method

Approved refunds will be made, whenever practicable, through the same payment method used for the original transaction.

The actual time required for the refunded amount to be credited to the Client’s account is subject to the processing procedures and timelines of the relevant bank, card issuer, or payment service provider.

6. Scope of Refund

Any refund shall be limited to the refundable portion of the professional fees paid to RGK Consulting and shall exclude governmental fees, taxes, statutory charges, third-party costs, and other expenses already incurred or paid in connection with the agreement.


Welcome to our website. By accessing or utilizing our services, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully before engaging our firm or purchasing any service package.


1. Scope of Services

Our firm provides professional accounting, tax compliance, financial review, corporate entity incorporation, economic feasibility studies, and advisory consultations (collectively, the "Services").

• The specific scope, deliverables, and timelines for each service are detailed on the individual service descriptions or in a separate custom Engagement Letter / Service Agreement.

• Any additional tasks requested outside the agreed service scope will be treated as out-of-scope work and billed separately.


2. Client Obligations & Document Provision

To enable us to perform the Services accurately and meet statutory deadlines:

• Timely Delivery: You agree to provide all necessary, accurate, and complete financial records, bank statements, legal documents, and corporate information in a timely manner.

• Accuracy of Information: We rely entirely on the truthfulness and accuracy of the information you provide. Our firm is not responsible for errors, delays, tax audits, penalties, or rejected government applications caused by inaccurate, incomplete, or delayed information provided by the Client.


3. Regulatory Filings, Taxes & Government Fees

• Tax Compliance & Filings: While we prepare and submit tax returns (e.g., VAT, Income Tax, Payroll, WHT, FDI) on your behalf, the ultimate legal responsibility for paying taxes, duties, and statutory fees rests solely with the Client.

• Government & Third-Party Fees: Unless explicitly specified in writing, service fees do not include third-party expenses such as official government registration fees, notary charges, commercial registry tariffs, or bank charges. These are to be paid directly by or reimbursed by the Client.


4. Advisory Sessions & Feasibility Studies

• Professional Advisory: Insights provided during advisory sessions represent professional opinions based on current tax and corporate regulations. They do not constitute a guarantee of specific outcomes in dealings with tax authorities or regulatory bodies.

• Feasibility Studies: Economic feasibility studies and financial projections are built on market assumptions and client-provided data. Actual operational results may vary due to market fluctuations, economic changes, or management decisions.


5. Fees, Billing & Payment Terms

• Payment Terms: Fees for annual plans, incorporation services, advisory sessions, or custom reports must be paid according to the schedule outlined at checkout or in your invoice.

• Late Payments: Failure to settle invoices on time may result in the immediate suspension of ongoing services, including recurring tax return filings or government submission procedures.


6. Confidentiality & Data Protection

• We maintain strict confidentiality regarding all your financial, operational, and corporate data.

• Personal and business information provided through this website or during service execution is handled in accordance with our Privacy Policy and relevant data protection laws.


7. Limitation of Liability

• To the maximum extent permitted by law, our total liability for any claim arising out of or related to our Services shall not exceed the total fees paid by you for the specific service in question.

• We shall not be liable for indirect, consequential, or penalty-related damages resulting from statutory changes, tax authority audit decisions, or third-party delays.


8. Amendments & Governing Law

• We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms.

• These Terms are governed by and construed in accordance with local commercial and corporate laws.